Why is no one replying
#1
Posted 17 April 2010 - 08:57 AM
I had the problems in Vista ultimate 64bit, and now have Windows 7 64 bit Professional, and still have the same problems.
It is just as much a problem trying to log in to support even though it recognizes my email and password and i type in the two words.
Maybe Lavasoft would like to refund my money.
A reply would be appreciated.
Thank You
#2
Posted 17 April 2010 - 10:22 AM
http://www.lavasofts...showtopic=28587
With a Plus license, it's best to contact Lavasoft Customer Support.
For problems relating to email address changes, logging in to contact Support, etc.:
http://lavasoft.com/...e_email_address
Fill out the above form and they will be able to trace your account.
Lavasoft Support for Plus/Pro paid licenses.
Help fight malware! Upload Suspicious Files to Lavasoft.
Malware removal assistance? Please read this first.
After following the instructions, open a new thread in the HijackThis Forum where you can copy/paste your HJT log.
Note: do not bump HJT threads by replying - volunteer security advisors help the 0 reply threads on a first-come, first-served basis.
#3
Posted 19 April 2010 - 06:34 AM
It would be best for Lavasoft to continue producing and selling Anti Spyware software, because with such type of software they are the best.
If I would like to use Avira Anti Virus software instead of AD-Aware Pro, I would buy Avira Premium Security Suite.
Lavasoft with AD-Aware Pro 8.2.2 has not resolved a problem with incompatibility with software ESET NOD32 on x64 systems.
Therefore it is not advisably to make upgrade from AD-Aware Pro 8.1.4 , to new "strong buggy" and instable version which can make you a hard times.
Hope that Lavasoft does not get lost existing users and customers of AD-Aware Pro Anti Spyware software.
Cuc , Croatia
#4
Posted 19 April 2010 - 04:37 PM
I am now able to login to support.Over a long period I am using the AD-Aware Pro software and until now I had been highly satisfied.
It would be best for Lavasoft to continue producing and selling Anti Spyware software, because with such type of software they are the best.
If I would like to use Avira Anti Virus software instead of AD-Aware Pro, I would buy Avira Premium Security Suite.
Lavasoft with AD-Aware Pro 8.2.2 has not resolved a problem with incompatibility with software ESET NOD32 on x64 systems.
Therefore it is not advisably to make upgrade from AD-Aware Pro 8.1.4 , to new "strong buggy" and instable version which can make you a hard times.
Hope that Lavasoft does not get lost existing users and customers of AD-Aware Pro Anti Spyware software.
Cuc , Croatia
I have also gone back to v: 8.2.1, i did contact support on 17th February 2010 and now we are coming to the end of April and still no fix except a temporary one.
I owe an apology to (casey boy) for not replying to his helpfull reply in February.
#5
Posted 20 April 2010 - 12:12 AM
Lavasoft Support for Plus/Pro paid licenses.
Help fight malware! Upload Suspicious Files to Lavasoft.
Malware removal assistance? Please read this first.
After following the instructions, open a new thread in the HijackThis Forum where you can copy/paste your HJT log.
Note: do not bump HJT threads by replying - volunteer security advisors help the 0 reply threads on a first-come, first-served basis.
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