I uninstalled the Anniversary edition when I deduced that this was preventing me from downloading file attachments - even common file types such as Word and Excel which I had sent to myself! - and this seemed to cure the problem. I read somewhere about a patch that fixed this but instead I installed Ad-Aware 2010 Free. Looks like the problem has come back. Can't find any reference to this in FAQ'a, perhaps I am missing something.
I use Yahoo webmail and Windows XP Home.
Is the only solution to quit using Ad-Aware?
Blocked file attachments
Started by
Telegraph Sam
, Mar 22 2010 08:53 PM
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This topic is locked
3 replies to this topic
#2
cressy
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Posted 22 March 2010 - 10:53 PM
Are you using Internet Explorer and did you install Download Guard when you installed Ad-Aware? If so You need to disable it in IE Add-Ons. This is a known bug that is being worked on.
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Windows XP Home sp2 with AVG Free , Outpost Firewall , Ad-Aware & Spybot
Did you know that XP with sp2 is coming to the end of its support cycle and you need to get sp3 for continued support from Microsoft
Lavasoft Support for Plus/Pro paid licenses.
Help fight malware! Upload Suspicious Files to Lavasoft.
Malware removal assistance? Please read this first.
After following the instructions, open a new thread in the HijackThis Forum where you can copy/paste your HJT log.
Note: do not bump HJT threads by replying - volunteer security advisors help the 0 reply threads on a first-come, first-served basis.
Windows XP Home sp2 with AVG Free , Outpost Firewall , Ad-Aware & Spybot
Did you know that XP with sp2 is coming to the end of its support cycle and you need to get sp3 for continued support from Microsoft
#3
Telegraph Sam
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Posted 27 March 2010 - 10:06 PM
Are you using Internet Explorer and did you install Download Guard when you installed Ad-Aware? If so You need to disable it in IE Add-Ons. This is a known bug that is being worked on.
Hi
Yes I use IE 8. I'm not 100% sure if I installed Download Guard but it is quite probable. I have uninstalled Ad-Adware 2010 in the interim - with beneficial results (!). Are you recommending me to reinstall it (the original download file is still on my hard drive I believe) but somehow to ensure that Download Guard is omitted? Or has v. 8 been patched recently which would make it preferable for me to start again from the beginning? Tks.
P.S I assume this bug must be affecting just about all users who opted for Download Guard, not just me. I would imagine that there should be shouting from the rooftops when the Fix is released.
#4
cressy
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Posted 27 March 2010 - 11:18 PM
You can still use Ad-Aware but there are some people who are having problems downloading file attachments in web mail. This only happened if they also installed Download Guard which contains a known bug at this time. The work around until it is fixed is to either disable Download Guard in Internet Explorer's Add-ons or go into Add or Remove Programs and uninstall just Download Guard not Ad-Aware.
Before posting, please read the pinned topics atop the forums or check the Lavasoft searchable FAQs.
Lavasoft Support for Plus/Pro paid licenses.
Help fight malware! Upload Suspicious Files to Lavasoft.
Malware removal assistance? Please read this first.
After following the instructions, open a new thread in the HijackThis Forum where you can copy/paste your HJT log.
Note: do not bump HJT threads by replying - volunteer security advisors help the 0 reply threads on a first-come, first-served basis.
Windows XP Home sp2 with AVG Free , Outpost Firewall , Ad-Aware & Spybot
Did you know that XP with sp2 is coming to the end of its support cycle and you need to get sp3 for continued support from Microsoft
Lavasoft Support for Plus/Pro paid licenses.
Help fight malware! Upload Suspicious Files to Lavasoft.
Malware removal assistance? Please read this first.
After following the instructions, open a new thread in the HijackThis Forum where you can copy/paste your HJT log.
Note: do not bump HJT threads by replying - volunteer security advisors help the 0 reply threads on a first-come, first-served basis.
Windows XP Home sp2 with AVG Free , Outpost Firewall , Ad-Aware & Spybot
Did you know that XP with sp2 is coming to the end of its support cycle and you need to get sp3 for continued support from Microsoft
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