Updating to AdAware 8.2 from 8.1.4

Started by stobk , Feb 22 2010 11:14 PM

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#1 stobk

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Posted 22 February 2010 - 11:14 PM

I'm using Windows XP pro, SP3, IE8, on a Dell Inspiron E1705. When I open AdAware, I get the flash to upgrade to AdAware 8.2. I click on Update Now, am switched to another page, click Download, then I'm asked if I want to open, save or cancel; I click open. The installation process begins and runs smoothly. I close that box. Then I'm asked if I want to run or cancel the installation; I click run, but nothing happens. The Run button won't work. I followed your advice of updating using Web Update, but when I go to About on the AdAware main page it still lists as AdAware 8.1.4. I tried using Web Update and then restarting my computer, but that didn't work either. Any help or suggestions? Oh, when I go to my program tree, under AdAware, there is a file named CrashDumps. I don't remember seeing that before trying to update to 8.2.

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#2 visitor

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Posted 23 February 2010 - 12:20 AM

click Download, then I'm asked if I want to open, save or cancel; I click open.

Save the installer to your desktop instead and execute it from there. Better yet, it's usually better to do a clean uninstall first either manually or using Revo Free Uninstaller (revouninstaller.com), then download and install 8.2 from here:

http://lavasoft.com/..._aware_free.php

Note: if you look around here, 8.2 still has some bugs you may need to contend with even if the upgrade is successful.

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#3 stobk

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Posted 24 February 2010 - 10:09 PM

Save the installer to your desktop instead and execute it from there. Better yet, it's usually better to do a clean uninstall first either manually or using Revo Free Uninstaller (revouninstaller.com), then download and install 8.2 from here:

http://lavasoft.com/..._aware_free.php

Note: if you look around here, 8.2 still has some bugs you may need to contend with even if the upgrade is successful.

Thanks for the help - though I think I'll wait until they get the bugs out of 8.2 and then I'll try you're idea. Much appreciated.