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Bug report - Ad-Aware "Download Guard" prohibits download


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#1 User2010

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Posted 05 January 2010 - 10:41 PM

System: Windows XP32 bit Ad-Aware Free version 8.1.3 Internet Explorer 8.0

Setup: When installing AAW 8.1.3, offers to install "Download Guard"
When download guard is installed, attachment downloads are not allowed from Yahoo! mail.

Issue: Specifically tried to download .pdf file from email. Yahoo! script prompts "Download" after Norton scan. Once "Download" is selected, dialog box indicating "OPEN, SAVE, CANCEL" appears for a split second and disappears. Could not download file until I uninstalled Download Guard. There were no settings to change to fix this other than to remove it via Add/Remove Programs.

Other comments: The new Ad-Aware appears to scan much slower than AA Free 2008 and takes much longer to load. Also took a horribly long time to download, limiting speeds to <20Kb/sec on .6Mbps connection

#2 CG.

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Posted 16 January 2010 - 02:27 PM

I have been made aware that this has been an ongoing issue and that they have been working on it, here is my thread on it, http://www.lavasofts...download issues



System: Windows XP32 bit Ad-Aware Free version 8.1.3 Internet Explorer 8.0

Setup: When installing AAW 8.1.3, offers to install "Download Guard"
When download guard is installed, attachment downloads are not allowed from Yahoo! mail.

Issue: Specifically tried to download .pdf file from email. Yahoo! script prompts "Download" after Norton scan. Once "Download" is selected, dialog box indicating "OPEN, SAVE, CANCEL" appears for a split second and disappears. Could not download file until I uninstalled Download Guard. There were no settings to change to fix this other than to remove it via Add/Remove Programs.

Other comments: The new Ad-Aware appears to scan much slower than AA Free 2008 and takes much longer to load. Also took a horribly long time to download, limiting speeds to <20Kb/sec on .6Mbps connection






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