55 replies to this topic

[atlatl]

Hi all, This is my first post. After reading the loading problems, I agree it's Slow but, I get an average of 15 to 20 seconds load time with just a 1.8 Ghz AMD processor, running XP Home, 2 GBytes memory, using the on-board video chip set ie., No extra Video card. I've got Outpost Pro, ESET's NOD A/V4, Secunia's PSI, SpyBot S&D and FF 3.5.5 running together with the usual XP processes. It's tweaked up a bit but, nothing special. atlatl

[Tamino]

The catch 22 in this matter only reflect poorly on Lavasoft. If they think that people will buy their Ad-Aware software after they can see and read that it takes for ever to load and run, they are less smart than I thought.

Since Lavasoft is not responding nor fixing their problem and I don't have the time to sit around and wait for it to launch, can anyone recommend another Antispyware program that runs good and is good?

thanks

[peesedoff]

Hi guys. Well, I have been pretty vocal concerning the slow load times experienced using the new 8.1.x as compared to the previous AE version.

I was experiencing load times of 17-19 seconds on an i7 system with 12GB ram, which was stupid long when all things are considered.

However, after loading all the updates available as of the date of this post, my load times have DROPPED to a more reasonable 12-13 seconds on this system. I can't speak for other configurations.

Perhaps they have addressed some of the issues. If so, KUDOS to Lavasoft.

Edited by peesedoff, 16 November 2009 - 05:58 PM.

[cootmaster]

mine hangs llike crazy

[shadow4wi]

That Anniversary Edition scanned my registries with out locking up. This version locks up when scanning my registries and is slow on load up when Windows is starting up.

[Tamino]

I never got a reply from Lavasoft about the intolerable slow poke loading of Ad-Aware. So I got fed up and uninstalled it. I am now looking for another antispyware that at least loads in reasonable time, not 2.5 minutes. Anybody has experience with other softwares that are good. Thanks...

[lh35959]

Not necessarily Ad-Aware - do you have other real-time protection running? I had a similar problem when I had Ad-Aware, AVG, Spybot, and Windows Defender all running resident protection. System was much snappier once I turned off everything except Ad-Aware (albeit I'm still using Ad-Aware AE).

See you said the MAGIC WORDS "albeit I'm still using Ad-Aware AE" Their is not a problem in AE it is a very fine program.
The pinheads at Lavasoft don't give a D*mn about a paying customer so how can they care about a free customer.

[lh35959]

The funny thing here is I am NOT HAVING any of the problems that I read about here on the forum. I had NO trouble installing version 8.1, I am having NO problems updating it, I have NO problems running scans, the problem I do have is IT TAKES 50 - 60 SECONDS TO LOAD THIS STUPID THING. The anniversary edition was not that way. Now for those of you that may be wondering about my system here it is. I have a compaq presario with AMD Athlon 3000 XP processor running at 2.16 GHz. I am using Windows XP Home edition with SP3, using 2 Gb of ram. The ONLY thing I load at bootup is AVG anti virus version 9 and Online Armor. I use a program called Easy Cleaner to keep the registry clean and to keep unnecessary files(temp internet and etc) off the disk. I keep the disk defragged on a regular basis. So in a nut shell what I am saying is why are more people not experiencing this slow loading problem. I think maybe on the newer dual core processors it may not take that long and also people may be loading Ad-Adware at bootup and don't notice how long it takes to load. I purchased the Anniversary Edition Pro and was loading it and using the Ad-Watch but since this stupid version I disabled the Ad-Watch and don't load Ad-Aware at bootup. I run the thing once or twice a week but usually don't find anything. I am using a router and using AVG and Online Armor so I am pretty safe. Sometimes the Ad-Aware finds a few tracking cookies but heck it did when I was running the Ad-Watch so I still had to run scans. If you are having slow loading problems would some one help me fuss about this. I keep complaining to the Ad-Aware customer support but it seems to do NO GOOD.

[lh35959]

Hey, can someone tell me if they are planning on fixing this thing so us people that are running slower processors (I mean not the dual core processors) can load it in less than a minute. I am not having ANY other problems except it takes forever to load. You would think that if they are smart enough to write the program they could fix it like the Anniversary Edition which worked excellent. Why do they just ignore problems like this?

[visitor]

Hey, can someone tell me if they are planning on fixing this

No official word yet from Lavasoft. Leroy, this is the 2nd time you've started a new topic on slow loading where I've merged it with your original post. With any ongoing issues, please reply to the original topic rather than starting a new one - it helps keep the board clean and makes less work for the volunteers If you prefer to not scan the index page, you can click on your user name and find your posts on your user profile. Thanks!

[beermug]

Hi:

Since upgrading to 8.1 , the program loads VERY slow. I removed all entries from startup using msconfig , and also prevented the program from loading automatically on startup. But still takes long time to load. Is there a fix available?

Thanks

beermug

Windows XP home edition [service pack3]
AMD Athlon 1800+ cpu
2 gb of DDR ram

[casey_boy]

Hi,

We've had quite a few reports of this and Lavasoft are looking into it

Casey

[lh35959]

Hi:

Since upgrading to 8.1 , the program loads VERY slow. I removed all entries from startup using msconfig , and also prevented the program from loading automatically on startup. But still takes long time to load. Is there a fix available?

Thanks

beermug

Windows XP home edition [service pack3]
AMD Athlon 1800+ cpu
2 gb of DDR ram

If Lavasoft is looking into it then the person must have went on Vacation until sometime in 2010 because it has been well over a month now and I am still having the same trouble. I reported this to the Lavasoft customer support again last week but this time they have not even bothered to answer my message. I am not a genius but it looks to me as if someone smart enough to write the program SHOULD have enough sense to find what is causing a slow loading process. I wish you good luck.

[casey_boy]

Hi,

I know it's frustrating. There was a recent fix, which has solved the issue for some but as we know - it's not solved the problem completely. Lavasoft's reply:

This may still be unresolved. It has been re-reported to Dev.

So hopefully we'll see movement on this.

Casey

[cimolian]

When I run Ad-Aware is now the logo, then it takes 3-4 minutes to start biting the program.
Can you help me?
Best Regards
A. Fabris

[visitor]

I'm not sure what you're asking.

- If it takes 3-4 minutes for Ad-Aware AE to boot when you startup your computer, this is normal. The definition file is ~50 mb and needs to load at startup.

- If the splash screen "Ad-Aware Anniversary Edition - Loading . . . " displays for 3-4 minutes, check settings:

Ad-Watch Live! > check all modules (Ad-Aware Free has only the Processes module, AE Plus adds Registry and AE Pro adds Network)

Appearance > uncheck "hide taskbar icon."

With these settings, Ad-Aware will start at reboot, displaying a tray icon. Double-clicking the tray icon opens the GUI in just 2-3 secs.

Edited by visitor, 15 December 2009 - 03:42 PM.

[cimolian]

I'm not sure what you're asking.

- If it takes 3-4 minutes for Ad-Aware AE to boot when you startup your computer, this is normal. The definition file is ~50 mb and needs to load at startup.

- If the splash screen "Ad-Aware Anniversary Edition - Loading . . . " displays for 3-4 minutes, check settings:

Ad-Watch Live! > check all modules (Ad-Aware Free has only the Processes module, AE Plus adds Registry and AE Pro adds Network)

Appearance > uncheck "hide taskbar icon."

With these settings, Ad-Aware will start at reboot, displaying a tray icon. Double-clicking the tray icon opens the GUI in just 2-3 secs.

You have properly understood everything. I have done everything like you have written. Ad-Watch live I do not use no improvement. All the same how, splash screen always there last 3-4 minutes.

[visitor]

Which software version of Ad-Aware Anniversary Edition? (click "About" on GUI, possible AE versions are 8.0.0 to 8.0.8)
Which definition file is loaded? (see GUI under "Web Update", current definition file is 0149.0115)

Also, since you do not use Ad-Watch Live!, do you have another security program which runs real-time protection? If so, try to disable them 1 at a time to see if 1 is conflicting with Ad-Aware launch.

Edited by visitor, 16 December 2009 - 03:03 AM.

[cimolian]

Which software version of Ad-Aware Anniversary Edition? (click "About" on GUI, possible AE versions are 8.0.0 to 8.0.8)
Which definition file is loaded? (see GUI under "Web Update", current definition file is 0149.0115)

Also, since you do not use Ad-Watch Live!, do you have another security program which runs real-time protection? If so, try to disable them 1 at a time to see if 1 is conflicting with Ad-Aware launch.

Version 8.1.2
current definition 149.115
No other security programms running!
Regards Cimolian

[cimolian]

Version 8.1.2
current definition 149.115
No other security programms running!
Scan lasts hours!
Regards Cimolian