Disable Download Guard
Posted 19 October 2009 - 08:54 PM
I am a longtime user of Ad-Aware, but am now struggling with the Download Guard feature. I am attempting to download several different files, and as the download almost completes, the windows displays the message "Unable to connect to Ad-Aware - Download Guard could not connect to Ad-Aware. . . . Send to Ad-Aware". Clicking Send to Ad-Aware does nothing.
I want to disable this 'Feature'. I have already stopped the Lavasoft service with no luck. I searched the forum and have not seen this problem, but it is entirely possible of course that I missed it. Sorry if this is a repeat.
What settings do I need to change so that I can use Ad-Aware *solely* to manually scan my computer - no automated processes, etc.?
Any advice would be greatly appreciated!
Posted 19 October 2009 - 09:43 PM
Firstly the download guard is a 'plug-in' for Ad-Aware and can be disabled within Internet Explorer or uninstalled through Windows Add/Remove.
Secondly, to run Ad-Aware as an on-demand scanner only. You need to go into the Ad-Watch settings and untick the protection.
If I have been helping you and I do not reply within 48hours, feel free to send me a PM.
Posted 20 October 2009 - 09:30 AM
Lavasoft Support for Plus/Pro paid licenses.
Help fight malware! Upload Suspicious Files to Lavasoft.
Malware removal assistance? Please read this first.
After following the instructions, open a new thread in the HijackThis Forum where you can copy/paste your HJT log.
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