Updated: Scans stall at "enumerating clsid's"

Started by visitor , Oct 19 2009 03:50 AM

This topic is locked

3 replies to this topic

#1 visitor

Advanced Member

Valued Member
2855 posts

Posted 19 October 2009 - 03:50 AM

Since Ad-Aware 2010 version 8.1 was released, there have been a number of reports of scans stalling at:

Current Section: Critical Areas
Current Object: [enumerating clsid's]

The problem has been reported to Lavasoft, but no official response yet. The problem is new since it did not come up during beta testing; therefore, they need to replicate the problem before they can fix it.

Currently, most of the 3 pages of posts are about this issue, so rather than starting new posts about the same problem, please check this thread - the moderators will keep it updated with any news.

Thanks!

Before posting, please read the pinned topics atop the forums or check the Lavasoft searchable FAQs.

Lavasoft Support for Plus/Pro paid licenses.

Help fight malware! Upload Suspicious Files to Lavasoft.

Malware removal assistance? Please read this first.
After following the instructions, open a new thread in the HijackThis Forum where you can copy/paste your HJT log.
Note: do not bump HJT threads by replying - volunteer security advisors help the 0 reply threads on a first-come, first-served basis.

Back to top

#2 casey_boy

Volunteer Helper/Moderator

Volunteer Security Advisor
3565 posts

Posted 19 October 2009 - 10:36 AM

Update:

Official word from Lavasoft:

Hi,

We have reported this as a bug in our bug tracking system , Bug #2469. We will investigate this further.
From the posts and support requests it does seem to be happening in both vista and XP.

Regards
John - Lavasoft.

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.

* My Website * Malware Removal Help * If you'd like to say thanks *Lavasoft Customer Support

Back to top

#3 visitor

Advanced Member

Valued Member
2855 posts

Posted 13 November 2009 - 07:23 AM

Just a quick update - Lavasoft is still working on this. They've been working with some paid users through the Lavasoft Support Center and need to analyze their crash dump files, so hopefully a fix is near.

Before posting, please read the pinned topics atop the forums or check the Lavasoft searchable FAQs.

Lavasoft Support for Plus/Pro paid licenses.

Help fight malware! Upload Suspicious Files to Lavasoft.

Malware removal assistance? Please read this first.
After following the instructions, open a new thread in the HijackThis Forum where you can copy/paste your HJT log.
Note: do not bump HJT threads by replying - volunteer security advisors help the 0 reply threads on a first-come, first-served basis.

Back to top

#4 casey_boy

Volunteer Helper/Moderator

Volunteer Security Advisor
3565 posts

Posted 07 December 2009 - 10:26 AM

Good news!

Hi,

This issue is now resolved, ensure that the software is updated.
If there are any further reports of this after updating, please let us know.

Regards,
John - Lavasoft.

Start a new topic if you've update and still experience this problem and we'll pass it on to Lavasoft.

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.

* My Website * Malware Removal Help * If you'd like to say thanks *Lavasoft Customer Support

Back to top

Back to Ad-Aware 8.*

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users