Incompatible products installed

Started by Stevejac , Aug 05 2009 12:57 AM

Please log in to reply

2 replies to this topic

#1 Stevejac

Newbie

Members
1 posts

Posted 05 August 2009 - 12:57 AM

I am running a W2000 machine with Norton Antivirus and Zonelabs Firewall installed. The Lavasoft 3.0 Firewall installation displays a popup indicating these products are incompatible with LS 3.0 Firewall and I should contact LS support. I see no comments about such a problem in the forums.

Do I need to uninstall these tools? I hope not because I do not believe the LS Firewall will do the job of Norton Antivirus. I can see the need to remove Zonelabs but the popup is not clear about the actions required.

Thanks guys!

Back to top

#2 visitor

Advanced Member

Valued Member
2855 posts

Posted 05 August 2009 - 01:22 AM

FAQs
http://lavasoft.com/...rsonal-firewall

If you're a paid user, you can log into Lavasoft Customer Support via the link in my signature.

Before posting, please read the pinned topics atop the forums or check the Lavasoft searchable FAQs.

Lavasoft Support for Plus/Pro paid licenses.

Help fight malware! Upload Suspicious Files to Lavasoft.

Malware removal assistance? Please read this first.
After following the instructions, open a new thread in the HijackThis Forum where you can copy/paste your HJT log.
Note: do not bump HJT threads by replying - volunteer security advisors help the 0 reply threads on a first-come, first-served basis.

Back to top

#3 casey_boy

Volunteer Helper/Moderator

Volunteer Security Advisor
3565 posts

Posted 05 August 2009 - 08:26 AM

I think Norton Anti-Virus is a bit of a false positive in a way and rather what would be incompatible is Norton Internet Security, since this would include a firewall.

So, my suggestion would be to uninstall Zonelabs, but keep Norton Anti-Virus. Then if you have any problems uninstall Norton and see if this solves the issues.

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.

* My Website * Malware Removal Help * If you'd like to say thanks *Lavasoft Customer Support

Back to top

Back to Lavasoft Personal Firewall - Resolved/Inactive Issues

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users