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If that is the case, then your helper may ask you to turn off or disable Ad-Watch until the infection is cleaned up to avoid that interference. Follow these steps if you are requested to turn off or disable Ad-Watch during the cleaning process.
Note: Leave these setting OFF until you are done and once your computer is clean, do remember to turn them back on but only after your helper has declared the cleaning process is finished.
HOW TO TURN OFF AD-WATCH in Ad-Aware 2007 or Ad-Aware 2008
1. Right-click on the Ad-Watch icon in the system tray (located down by the system clock for most configurations)
2. Choose *Settings* from the dropdown menu
3. Under the *General Settings* tab turn OFF (red x) the option to "Load Ad-Watch at Startup" (if enabled)
4. Click on the *Status* button in the left hand menu
5. Turn OFF (red x) the option for *Regshield*
6. Close that window, then right-click on the Ad-Watch icon shield again down in the system tray next to the clock.
7. Choose *Turn off Ad-Watch* from the drop menu
Ad-Watch should now be closed and no longer appear in the system tray.
When you are done with the cleaning process and your helper gives you the "all-clear" on the infection, please remember to turn back ON your Ad-Watch settings and preferences as you prefer.
NOTE: For SE Ad-Aware users. SE is obsolete and no longer supported. You need to uninstall the SE version and you can get the updated versions of Ad-Aware 2008 after your computer has been cleaned.
