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Is this product real?


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#1 mcullet

mcullet

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Posted 12 July 2008 - 05:16 PM

Hi,

I used to be a very happy Lavasoft customer a few years ago. And I'd really like to be one now.

It alarms me to see what was a very good product and company appear to disappear into a black hole in the internet. I thought I might contact a support person - can't. I wanted to trial a product (the registry tuner) but can't.

I don't need a firewall or antivirus (have these and they work fine) but would like to get a pest scanner - or rather, see if the current product(s) is worth installing.

Long gone are the days when it was no big deal to install something and remove it if you did not like it. We are all security conscious and each faltering installation brings us a little closer to more hassles.

So ... what happened to lavasoft and the products that did work well?

I see claims of millions of downloads and yet see precious few people on the user forum. This is a very damning sign. I cannot contact a real lavasoft support person - leaving me to wonder if all that is left are a few sales folk to pump out volume.

The logo is much the same. The names are pretty much the same ... is there nothing to back it up?

Customer with money to spend here ... knock, knock - anyone home?

Cheers ... really sad.

Mike (Australia)

#2 LS CalamityJane

LS CalamityJane

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Posted 07 August 2008 - 06:17 PM

Hello Mike,

Are you asking about Lavasoft Registry Tuner? That is not a pest scanner, it is a registry cleaner. Yes, it is real for those that are looking for a registry cleaner and/or additional Lavasoft Products.

If you are looking for the Lavasoft Ad-Aware line of products they are all still here, on the products page:
http://lavasoft.com/...ts/ad_aware.php

Support Staff doesn't monitor these forums because support for paid products is available via the Support Center
http://lavasoft.com/...enter/index.php

That is if you are needing assistance with a paid product.
Please do NOT send Private Messages to Staff or helpers to request assistance! We do not give a personal support via PM The way to request help is to post a NEW TOPIC in the appropriate forum.

Look for the *New Topic* Button near the top right when viewing the forums.

Here in the forums, replies are posted to topics only. Thank you for your understanding and cooperation!
Plus and Pro Ad-Aware users (only) may use the Support Center for personal assistance:
Support Center


Microsoft MVP/Windows - Security 2003-2009




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