32 replies to this topic

[Txnnok]

I've got some possible good news for you Isaiah. Microsoft has just released a brand new installer for these OS, so you're covered.
•Windows Server 2008, 32-bit editions
• Windows Server 2008, 64-bit editions
• Windows Server 2008, Itanium-based editions
• Windows Vista
• Windows Vista Service Pack 1 (SP1)
• Windows XP Service Pack 2 (SP2)
• Windows XP Service Pack 3 (SP3)
• Windows Server 2003 SP1
• Windows Server SP2

I just got an email today for it, I think it was released yesterday. Give it a try and let us know if it works.

http://support.microsoft.com/kb/942288


Goodluck



I'm just got through downloading it. I'll let you now if my computer starts acting funny or if it shuts it dowww

Edited by Txnnok, 06 June 2008 - 06:13 AM.
fixeded a typo + added a comment

[Pierre67]

I am still watching this thread. Going to do some more investigating.

[Isaiah]

I've got some possible good news for you Isaiah. Microsoft has just released a brand new installer for these OS, so you're covered.
•Windows Server 2008, 32-bit editions
• Windows Server 2008, 64-bit editions
• Windows Server 2008, Itanium-based editions
• Windows Vista
• Windows Vista Service Pack 1 (SP1)
• Windows XP Service Pack 2 (SP2)
• Windows XP Service Pack 3 (SP3)
• Windows Server 2003 SP1
• Windows Server SP2

I just got an email today for it, I think it was released yesterday. Give it a try and let us know if it works.

http://support.microsoft.com/kb/942288
Goodluck
I'm just got through downloading it. I'll let you now if my computer starts acting funny or if it shuts it dowww.
just got back. I so busy reading what it did I missed that it doesnt apply for my computer. I have 4.0, I'll have to read the paper work tomorrow.

Txnnok,
What do you mean by installer? How will this help me with my AAW2007 to 2008 conversion problem? Thanks

[Txnnok]

Well I went and redownloaded it again today and tried to install it. It went off without a hitch,no problems at all. I don't know what was causing the problem, could have been a corrupted download. I edited my post I dont wat people reading not thinking the installer wont work for them.

Ok, as for how this applies to you. An installer has a unistaller packaged in with it. The reason you can't uninstall 2007 is because of a damaged uninstaller. Some registry cleaners can do this like CCleaner. This 4.5 is microsoft new and improved one that does some extra things when uninstalling. It may work it may not. If it doesnt take it off, try installing 2008 again, get a fresh download from one of the sites and run it as an administrator again. Maybe with new installer and the adaware uninstaller it will take 2007 off and install 2008 finally.

These steps that we ask you to go through are for a reason. They help identify what the problem could be or is, so that either it is fixed or you can take the steps needed to fix it.
I downloaded that installer 3 times last night, I thought file corruption was the problem. I was about to uninstall a beta security program I'm testing thinking that was it. Just before I did I shutdown a couple of programs in it and it fixed the problem, so I didnt have to uninstall it. That program was causing a file corruption somehow when it was being downloaded. This is why it is improtant and listen when we tell you shutdown everything before you download and install 2008. We also practice what we preach.

The program that was corrupting was a antispam software in it, I already had the antivirus, and firewall down plus adwatch turned off. Maybe I didnt have adwatch's turned off last night and the antispam moniters in each were causing the corruption when it scanned the incoming download.

Goodluck

[Isaiah]

Txnnok,
I downloaded the new installer that you recommended. I restarted my CPU, and then I tried to run the uninstaller for AAW2007 and the same error message came up again and the uninstallation rolled back. I also shut down the aawservice.exe in task manager before I tried to uninstall it. Should I also be shuting down my anti-virus, anti-spyware and firewall on the uninstallation too? If so how do I do that? I have Zonealarm, AVG 7.5 free and Spysweeper. All of them are updated to there newest current files, except AVG 7.5 because I am having some trouble with updating to the new AVG free 8.0 as well. But I won't get into that in here.

Luckly, I have the AAW2007 install file saved on a flash drive and then I just re-installed it again. Everything looked good at first but now I get another error message when I try to do an update. I says something like SSL webupdate failed....solution run webupdate. I don't know how to fix that either. I have a log file, and a jpeg of the error messages. I will upload them if it works.

Thanks for the help.
Isaiah

Attached Thumbnails

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Attached Files

•  Ad_Aware_2007.log   279bytes   62 downloads

Edited by Isaiah, 07 June 2008 - 04:49 AM.

[lynz]

Isaiah,
To post your log file and screen shot make sure you click on the Add Reply button, not Fast Reply. At the bottom of the reply box it says Manage Current Attachments and below that are browse and upload buttons. Click the browse button and find the 1st file you want to attach to your post on your computer. When you have located it, click on it and the file name will show up in the box to the left of the browse button. Once you see it there,click upload and the file will be attached to your post. Repeat this for each file or image you want to attach and when you are done click the add reply button (it is beside the Preview Post button) and your files will be attached.
I hope that helps

edit-Good stuff, I see you were able to figure out how to post an attachment, disregard my post

Edited by lynz, 07 June 2008 - 05:01 AM.

[Isaiah]

Isaiah,
To post your log file and screen shot make sure you click on the Add Reply button, not Fast Reply. At the bottom of the reply box it says Manage Current Attachments and below that are browse and upload buttons. Click the browse button and find the 1st file you want to attach to your post on your computer. When you have located it, click on it and the file name will show up in the box to the left of the browse button. Once you see it there,click upload and the file will be attached to your post. Repeat this for each file or image you want to attach and when you are done click the add reply button (it is beside the Preview Post button) and your files will be attached.
I hope that helps

edit-Good stuff, I see you were able to figure out how to post an attachment, disregard my post

Lynz,
I have read some suggestions that you have posted for others on here. Do you think what you posted will work for my situation as well?
Thanks
Isaiah

[lynz]

I don't know Isaiah. It may work for you , it certainly can't hurt to try anything that you haven't already done. Give me some time to re-read this whole thread and take a look at your log file, I'll get back to you if I can think of anything else. In the meantime, go ahead and try some of the suggestions I posted in other threads and please let me know if anything does the trick

[Txnnok]

Txnnok,
I downloaded the new installer that you recommended. I restarted my CPU, and then I tried to run the uninstaller for AAW2007 and the same error message came up again and the uninstallation rolled back. I also shut down the aawservice.exe in task manager before I tried to uninstall it. Should I also be shuting down my anti-virus, anti-spyware and firewall on the uninstallation too? If so how do I do that? I have Zonealarm, AVG 7.5 free and Spysweeper. All of them are updated to there newest current files, except AVG 7.5 because I am having some trouble with updating to the new AVG free 8.0 as well. But I won't get into that in here.

Luckly, I have the AAW2007 install file saved on a flash drive and then I just re-installed it again. Everything looked good at first but now I get another error message when I try to do an update. I says something like SSL webupdate failed....solution run webupdate. I don't know how to fix that either. I have a log file, and a jpeg of the error messages. I will upload them if it works.

Thanks for the help.
Isaiah

This is crucial!!
Are you shutting down Zonealarm, AVG 7.5 free and Spysweeper before you download adaware 2007 or 2008? Also are you leaving them shutdown while you install Adaware?

Zone alarm is absolutely known for interfering with the install. Zonealarm's engine is from Kaspersky and is known to intefere with the install process.
I believe some people have had avg intefere.
As for spysweeper
Highlights of the New 5.5 Release of
Webroot Spy Sweeper


Inbound and Outbound Email Attachment Scanning
Safely send and receive documents via email. Webroot Spy Sweeper will scan inbound and outbound email attachments and automatically quarantine any documents or files containing harmful malware threats.

Enhanced Real-time Threat Protection Capabilities
Operate your computer with increased confidence. Webroot Spy Sweeper provides advanced real-time threat protection that monitors system behavior and proactively blocks any activity that may be damaging to your computer or put you at risk. Powerful on-read, on-write, and on-execute shields help keep you safe from potentially unwanted programs.

Enhanced Rootkit Discovery Methods
Malicious spyware uses rootkit technology to bury its files deep within your PC. Webroot Spy Sweeper finds and destroys these programs with robust rootkit discovery methods, a feature many other antispyware programs lack

The description in this program is exactly why we ask you to shut them down. These programs can stop adaware from updating also. Shut them all down at the same time and keep all of them down and then try to update. If it starts to update try an uninstall again.
The point is with any of these turned on it can corrupt the download.
Here in a few days I will be posting a guide in all the forums, it will be much clearer and layed out in a step by step procedure. It will also explain why we ask the things we do.

[Isaiah]

This is crucial!!
Are you shutting down Zonealarm, AVG 7.5 free and Spysweeper before you download adaware 2007 or 2008? Also are you leaving them shutdown while you install Adaware?

Zone alarm is absolutely known for interfering with the install. Zonealarm's engine is from Kaspersky and is known to intefere with the install process.
I believe some people have had avg intefere.
As for spysweeper
Highlights of the New 5.5 Release of
Webroot Spy Sweeper
Inbound and Outbound Email Attachment Scanning
Safely send and receive documents via email. Webroot Spy Sweeper will scan inbound and outbound email attachments and automatically quarantine any documents or files containing harmful malware threats.

Enhanced Real-time Threat Protection Capabilities
Operate your computer with increased confidence. Webroot Spy Sweeper provides advanced real-time threat protection that monitors system behavior and proactively blocks any activity that may be damaging to your computer or put you at risk. Powerful on-read, on-write, and on-execute shields help keep you safe from potentially unwanted programs.

Enhanced Rootkit Discovery Methods
Malicious spyware uses rootkit technology to bury its files deep within your PC. Webroot Spy Sweeper finds and destroys these programs with robust rootkit discovery methods, a feature many other antispyware programs lack

The description in this program is exactly why we ask you to shut them down. These programs can stop adaware from updating also. Shut them all down at the same time and keep all of them down and then try to update. If it starts to update try an uninstall again.
The point is with any of these turned on it can corrupt the download.
Here in a few days I will be posting a guide in all the forums, it will be much clearer and layed out in a step by step procedure. It will also explain why we ask the things we do.

Txnnok,
I will try what you ask. I will wait for your step by step instructions first. It's not that I don't want to shut them down. I don't know how to shut them all down. I think I can shut down, ZA and Spysweeper but I don't know how to shut down AVG. If you do, I will do it. I will do a fresh download once these programs are shut down and install them while they are shut down, like you ask. I will report back when I have reviewed your step by step and let you know what happened. Thanks

[Txnnok]

I am glad you posted that part about being unsure how to shut stuff down. I think I will add this to the guide. I never thought of that.

I using bitdefender total security right now and if you think Norton is rough to use. BD makes Norton look like a cake walk. I've used both,been a couple of years for norton though.

While your waiting, go ahead and run those programs and get a look at them maybe read the help files. It's worth the time the more you understand them and utilize their full protection.

The guide is pretty much done it's in the editing stages right now. So it shouldnt be to much longer.

[Isaiah]

I am glad you posted that part about being unsure how to shut stuff down. I think I will add this to the guide. I never thought of that.

I using bitdefender total security right now and if you think Norton is rough to use. BD makes Norton look like a cake walk. I've used both,been a couple of years for norton though.

While your waiting, go ahead and run those programs and get a look at them maybe read the help files. It's worth the time the more you understand them and utilize their full protection.

The guide is pretty much done it's in the editing stages right now. So it shouldnt be to much longer.

Txnnok,
I was able to shut all programs down, but still no luck. Same error message comes up and the uninstallation rolls back again. I was able to do a clean install again and everything seems to be working ok with 2007 now. I did try to install 2008 like you said and I got the same message that I got when trying to uninstall 2007. I will attach the log file. If you can think of anything else let me know. I am starting to wonder if I have a virus or something. I wouldn't think so because, why would a virus not allow me to uninstall an anti-spyware program. Thanks

[umepojke]

I spent hours trying the different solutions listed. In the end, it took a few minutes to fix by going to Add/Remove Programs, choosing Change and then Repair. Once the 2007 version was fixed, 2008 downloaded without issues.