Uninstal error 1316 AdAware 2007
Posted 09 May 2008 - 01:24 AM
I try to uninstall AdAware 2007 using the uninstall program provided by Lavasoft, but it sends a message: "Error 1316: A Network error ocurred whiel attemping to read from the file: C:\WINDOWS\INSTALLER\WISDED53B0BB67C4244AE6AD6FD3C28D1EF_7_0_2_3.MSI"
I went to Control Panel to try to uninstall the program from there but Lavasoft o AdAware are not listed on the programs that could be removed . What do i need to do? I want to uninstall the software becasue i want to install the 2008 Beta version.
Thanks in advance for your help.
Posted 10 May 2008 - 01:38 AM
All I can find online for this is to purchase a registry cleaner, as if the two I already have don't do the trick.
I cannot uninstall Adaware 2007, I have had to several times previously, and reinstall. This time, it's now still in the Programs list, but since it has been partially uninstalled, I can't even run it.
Whatever the problem is, it has also effected the older version of Adaware, which will now not update, nor uninstall.
I want to uninstall and reinstall BOTH.
Would somebody, preferably at LAVASOFT, please assist us?
Posted 27 May 2008 - 09:58 AM
This way it will replace any missing installer files.
You can, hopefully, then uninstall the program.
Then install 2008 (which is no longer in beta) from here: http://lavasoft.com/...rison_chart.php
Hope this works, let me know how you get on.
If I have been helping you and I do not reply within 48hours, feel free to send me a PM.
Posted 27 May 2008 - 10:24 AM
Are you still having problems with this issue?
Posted 27 May 2008 - 02:42 PM
I had the same problem when I tried to uninstall ad-aware 2007 to update to 2008. It was impossible, it seemed a plague
Finally I solved it with Revo uninstaller, and I decided not to install the new "ad-bad". Definitively it doesn't worth,
bye bye ad-aware. And I agree with Bunkerspitze, "thanks" lavasoft for your great "support".
Posted 27 May 2008 - 10:17 PM
I tried to reinstall AA 2007 but it showed me the message that i need to unistall any previous version.
How can i do that if i can't unistall anything?
The problem remains.
I'll be waiting for more options. Thanks in advance.
Posted 27 May 2008 - 10:53 PM
are you still in problems? When I was unable to uninstall I tried to reinstall too but the problem continued.
After uninstalling with Revo uninstaller (I suppose there will be a lot like this) , it seems clean, I opened the installation of 2008 to prove, as I said I didn't install but it ran.
Sorry, it's the only solution I found, I hope you'll be out of this soon!
Posted 28 May 2008 - 02:56 AM
As for Revo, before you try a very powerful program like that try the above first. Revo if not used properly and with care can cause as many problems and more as the program that deleted the uninstaller.
Adaware 2008 is great program and has worked for millions of users without problems. It is only a few that are experiencing problems and that generally because of of a conflict with another program or programs that have made changes to the sytem like I mentioned above.
It is very important to keep a backup of your sytem before trying any program. At the very least make a restore point to revert back to.
I am sorry yall are having problems and I hope this helps.
Posted 19 July 2008 - 03:55 PM
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