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#1 mscales

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Posted 08 May 2008 - 06:41 PM

I have Ad-Aware SE Plus and the definitions are 17 days old. A couple days ago I started getting this error, "Error retrieving update" and stops at 5%. I have searched throught HELP and I have not found anything addressing this problem. Thanks for any help with this.

#2 gelert

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Posted 08 May 2008 - 06:57 PM

I have Ad-Aware SE Plus and the definitions are 17 days old. A couple days ago I started getting this error, "Error retrieving update" and stops at 5%. I have searched throught HELP and I have not found anything addressing this problem. Thanks for any help with this.


Read this. :)
XP Pro SP3; ZoneAlarm Internet Security Suite v8.0.059; WinPatrol Plus v15.9.2008.5; SpywareBlaster v4.1;
Spybot S&D v1.6.0.31 (TeaTimer Disabled); Piriform CCleaner v2.15.815; MBSA x86 v2.1; WICU rubbish;
Asus A8N-SLI Deluxe; AMD Athlon Newcastle 64 Processor 3500+; Sata RAID 1 (Mirror) 70Gb Raptors;
Corsair XMS3200 2GB 2x1024MB DDR CAS2; Asus Probe II, and Cool n'Quiet enabled in BIOS.
A little blue thing that goes "Whoop" on alternate Tuesdays.
43-byte ASCII input MD5 = 9e107d9d372bb6826bd81d3542a419d6 = "The quick brown fox jumps over the lazy dog"
05 August 2008: ex-SE Plus user; ex-AdAware 2008 Plus user. "So long, and thanks for all the fish...."

#3 mscales

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Posted 08 May 2008 - 08:12 PM

Read this. :)


Thanks. Sorry for the seemingly stupid question. I did a search and found that thread but wasn't sure if that was for PLUS or what. Having been using Adawaare since at least 2003 and never having contacted support before I figured I was due. Thanks again.

#4 gelert

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Posted 08 May 2008 - 08:35 PM

Thanks. Sorry for the seemingly stupid question. I did a search and found that thread but wasn't sure if that was for PLUS or what. Having been using Adawaare since at least 2003 and never having contacted support before I figured I was due. Thanks again.

No worries. Happy that it helped. :)
XP Pro SP3; ZoneAlarm Internet Security Suite v8.0.059; WinPatrol Plus v15.9.2008.5; SpywareBlaster v4.1;
Spybot S&D v1.6.0.31 (TeaTimer Disabled); Piriform CCleaner v2.15.815; MBSA x86 v2.1; WICU rubbish;
Asus A8N-SLI Deluxe; AMD Athlon Newcastle 64 Processor 3500+; Sata RAID 1 (Mirror) 70Gb Raptors;
Corsair XMS3200 2GB 2x1024MB DDR CAS2; Asus Probe II, and Cool n'Quiet enabled in BIOS.
A little blue thing that goes "Whoop" on alternate Tuesdays.
43-byte ASCII input MD5 = 9e107d9d372bb6826bd81d3542a419d6 = "The quick brown fox jumps over the lazy dog"
05 August 2008: ex-SE Plus user; ex-AdAware 2008 Plus user. "So long, and thanks for all the fish...."




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