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Virus Crypt_Tap-2 can't be cleaned


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#1 rabidturtle2501

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Posted 09 March 2008 - 09:40 PM

I seem so have contracted a virus called Crypt_Tap-2 in a file called ssqrq.dll located in my System32 folder. I am running Windows XP and using V-com System Suite 7 which finds the virus, but is unable to quarantine the file.

I've downloaded HijackThis and created a logfile, which I'm posting here. If anyone can please tell me what to do about this, I would greatly appreciate it. Thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:33:06 PM, on 3/9/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\VCOM\SYSTEM~1\mxtask.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {57E218E6-5A80-4f0c-AB25-83598F25D7E9} - C:\WINDOWS\System32\smhpmrvf.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: IEWatchObj Class - {9527D42F-D666-11D3-B8DD-00600838CD5F} - C:\WINDOWS\System32\IETie.dll
O2 - BHO: DPCUpdater Object - {E291663A-2D6F-4B56-B9DF-AE239AEF6A5B} - C:\WINDOWS\System32\ssqrq.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: eSnips - {ED1184DA-E57E-4480-99D0-A16809037F54} - C:\Program Files\eSnips\SnipBar.dll
O4 - HKLM\..\Run: [SprintModemUpdate] javaw.exe -cp "C:\Program Files\Motive\FirmwareUpdater\lib\SprintModemUpdate.jar" com.motive.firmwareUpdater.client.SprintModemUpdate
O4 - HKLM\..\Run: [RCScheduleCheck] C:\Program Files\VCOM\Recovery Commander\RCSCHED.EXE -CHECK
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\SYSTEM~1\MemCheck.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [LXCFCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCFtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [DllRunning] rundll32.exe "C:\WINDOWS\System32\ocyskqhr.dll",setvm
O4 - HKLM\..\Run: [VirusScannerPro] C:\PROGRA~1\VCOM\SYSTEM~1\MemCheck.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\RunServices: [Microsoft Configure 32] msgconfigre.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKUS\S-1-5-18\..\Run: [Registry Checkup System32 Monitor] Winregs32d.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Microsoft Configure 32] msgconfig.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Registry Checkup System32 Monitor] Winregs32d.exe (User 'Default user')
O4 - S-1-5-18 Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Snip to my eSnips account - C:\Program Files\eSnips\res\SnipIt.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {2F003D51-39FD-4D18-9016-95CF70B92ABE} - http://download.movi.../altpmtscab.cab
O20 - Winlogon Notify: ssqrq - C:\WINDOWS\System32\ssqrq.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: lxcf_device - - C:\WINDOWS\System32\lxcfcoms.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: SystemSuite Task Manager - Avanquest Publishing USA, Inc. - C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe

--
End of file - 5873 bytes

#2 Blade81

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Posted 14 March 2008 - 08:33 PM

One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and Download and Execute files

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

However, if you do not have the resources to reinstall your computer and would like me to attempt to clean it, I will be happy to do so. In that case follow the instructions below.


1. Download combofix from any of these links and save it to Desktop:
Link 1
Link 2
Link 3

**Note: It is important that it is saved directly to your desktop**

2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you (C:\ComboFix.txt). Post that log & a fresh hjt log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

If you have problems with Combofix usage, see here
Microsoft MVP Consumer Security 2008 2009 2010 2011 2012 2013

UNITE member since 2006

I don't help with logs thru PM so don't bother to post me one. If you have problems create a thread in the forum, please.
Don't post your log into other user's topic, create a new one.

Provided removal instructions are meant to be used in the correspondent user's case only.

Please use "Reply to this topic" -button while replying.

#3 Blade81

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Posted 19 March 2008 - 05:43 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else please begin a New Topic.

Thank You !
Microsoft MVP Consumer Security 2008 2009 2010 2011 2012 2013

UNITE member since 2006

I don't help with logs thru PM so don't bother to post me one. If you have problems create a thread in the forum, please.
Don't post your log into other user's topic, create a new one.

Provided removal instructions are meant to be used in the correspondent user's case only.

Please use "Reply to this topic" -button while replying.




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