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Haw can I delete Trojan? Please HELP !


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#1 differ

differ

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Posted 20 April 2006 - 09:22 AM

Hello,
I use Windows XP pro and Ad-Aware SE 1.06

A have a few queries.

1) I can scan a few time – one after another and each time Ad-Aware find new virus.
Why? Look like it was not deleted in first time.

2) Ad-Aware detected Virus/Worm, Win32:Trojan-gen. {Other}

C:\DOCUME~1\Boris\LOCALS~1\Temp\AAWTMP\C18277453\342B84

I deleted, but when I scan again Ad-Aware detected again this virus.
I scan in Safe Mode-the same problem.
Haw can I delete this Trojan?
Please help me.
contact@difer.org
Many thx.
Alina

#2 LS SteveJ (former LS employee)

LS SteveJ (former LS employee)

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Posted 20 April 2006 - 09:44 AM

Hello,
I use Windows XP pro and Ad-Aware SE 1.06

A have a few queries.

1) I can scan a few time – one after another and each time Ad-Aware find new virus.
Why? Look like it was not deleted in first time.

2) Ad-Aware detected Virus/Worm, Win32:Trojan-gen. {Other}

C:\DOCUME~1\Boris\LOCALS~1\Temp\AAWTMP\C18277453\342B84

I deleted, but when I scan again Ad-Aware detected again this virus.
I scan in Safe Mode-the same problem.
Haw can I delete this Trojan?
Please help me.
contact@difer.org
Many thx.
Alina



Hello Alina,

Welcome to Lavasoft Support Forums.

You can manually delete the C:\DOCUME~1\Boris\LOCALS~1\Temp\AAWTMP\C18277453\342B84 file/folder. This is the AAW quarantine folder where AAW keeps copies of things you have quarantined in case you wish to restore them. I find it strange however that it cannot remove it during a scan. Is "Boris" YOUR user account? Are you logged in as Administrator?

//Team Lavasoft

#3 differ

differ

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Posted 20 April 2006 - 11:12 AM

Hello Alina,

Welcome to Lavasoft Support Forums.

You can manually delete the C:\DOCUME~1\Boris\LOCALS~1\Temp\AAWTMP\C18277453\342B84 file/folder. This is the AAW quarantine folder where AAW keeps copies of things you have quarantined in case you wish to restore them. I find it strange however that it cannot remove it during a scan. Is "Boris" YOUR user account? Are you logged in as Administrator?

//Team Lavasoft


I deleted manually.
It come back.
Thx

#4 GRAFX

GRAFX

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Posted 20 April 2006 - 12:26 PM

differ,
could you use the WebUpDate
to make sure you got the latest Definition file
SE1R104 18.04.2006 then scan doing a "Full Scan" and then post your logfile here by using the Add-Reply Feature.

GRAFX Posted Image
press Enter then have a Brandy then if the problem is still there have another Brandy
Q: does it work
A: It does seem to for a few hours at least
LandzDown

#5 differ

differ

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Posted 21 April 2006 - 01:09 AM

differ,
could you use the WebUpDate
to make sure you got the latest Definition file
SE1R104 18.04.2006 then scan doing a "Full Scan" and then post your logfile here by using the Add-Reply Feature.

GRAFX Posted Image


Hello GRAFX,
I use latest Definition file
SE1R104 18.04.2006.
But I couldn't find "logfile".
Please give me direction.
Many thx

#6 LS SteveJ (former LS employee)

LS SteveJ (former LS employee)

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Posted 21 April 2006 - 08:56 AM

Hello GRAFX,
I use latest Definition file
SE1R104 18.04.2006.
But I couldn't find "logfile".
Please give me direction.
Many thx


Alina, do you have some form of real-time anti-virus software on your computer? as realtime scanners block access to infected files. If you do, you should do a full system scan with your anti-virus program and delete anything it finds in the AAQ quarantine folder....

Thanks




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